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Drive Coordinator Spotlight: Duffie Monroe

Proving that motivation can go a long way towards saving lives, this month we want to recognize Duffie Monroe of Summit Industrial Products as our Drive Coordinator of the Month! Duffie Monroe is more than just a drive coordinator. He actively supports Carter BloodCare through social media and works to further our message. He is a volunteer and donor, who will reach his 17-gallon donation mark this October.

As the drive coordinator at Summit Industrial Products, Duffie has created a program with his company that rewards those who give at company blood drives. Beginning in 2011, any employees of Summit who gives at three of the five drives each year receives a token of appreciation from the company. In the past, donors have received T-shirts, pullovers and more. In addition to rewards, Duffie also cooks for his donors after the drives as another way to say ‘thank you’ for giving life.

Duffie Monroe knows how to make each drive special. He prints fun posters to advertise drives internally, uses memes to get more people excited, and has developed a culture of giving within his organization, making each drive more successful than the last. Duffie understands the importance of planning his drives in advance and books his entire year at once, so his company always knows the next opportunity to give life. This gives Duffie and his recruiter time to make each drive stand out. 

This summer, Duffie had a drive scheduled for July 29, before discovering half of his office would be out for a developmental conference. Duffie knew he needed to match his past record of success, so he went around the office to personally ask everyone who was there to give. Duffie’s hard work paid off, and he was not only able to get close to his usual number of donations, but also he also recruited two first-time donors.

Duffie Monroe has done so much to help our mission within his company, and this month we want to say thank you!

Do you want your drive to be featured next month? Email your recruiter and you can show other drive coordinators what you do to make each drive a success.


What It Means to Be Hispanic During Hispanic Heritage Month

Every year from September 15 through October 15, Americans observe Hispanic Heritage Month to celebrate the culture and contributions of citizens of Hispanic origin. As of 2010, 45 percent of Texans have Hispanic ancestry, giving our state the second largest Hispanic population behind California. This year, we want to recognize what makes Hispanic people proud to celebrate their culture and values.

It’s Not the Same as Latino

Technically speaking, Hispanic is not a race; it’s an ethnicity. Hispanic pertains to ethnic origin, meaning people from Spanish-speaking countries such as Spain and Mexico. Latino is a race that refers to geography and is defined by people who are from Latin America. There are many Hispanics who are not Latino, as there are also many Latinos who are not Hispanic. For example, someone could be from Mexico, making them Hispanic but not Latino, while someone from Brazil would be Latino but not Hispanic.

What It Really Means to Be Hispanic

Language is a very important part of Hispanic culture. It is what essentially defines the community and provides a shared connection between the people from each Hispanic country. But being Hispanic goes beyond language. Being Hispanic is about the tradition, values, and heritage. Hispanic is the foundation with which people are able to associate and helps them define their roots to discover who they are and who they can become. To be Hispanic means to be brought together through a language and celebrating what makes you and your community unique.

What Makes the Hispanic Community Unique?

To the Hispanic community, there are core values that tie every person together, often referred to as the Five F’s. The five F’s of Hispanic culture are family, fiesta, faith, food and fútbol.

Family or “familia” means more than just parents and siblings; it means a strong relationship that instills in people the importance of honor, good manners and respect. Fiestas are defined by celebration, and to many are regarded as the best way to become immersed in the culture of the Hispanic community. Most Hispanic people identify as Catholic, a faith they have kept since it was introduced in Spain and brought to the new world, and regard their religion as a key part of their culture. Like many ethnicities, the food and flavors of Hispanic cultures are something people are proud to share with others and use as a way to connect with their family history. Fútbol, or soccer, is a passion, and is regarded in the Hispanic community as high as most Americans regard American Football.

Why Is It Important for the Hispanic Community to Be Involved?

Regardless of race and ethnicity, we’re all human beings who have the same needs and desires. We all need to work together to make Texas a better place for everyone who lives here and comes here.

Why Is It Important to Encourage the Hispanic Community to Give Blood?

More than half of Hispanics have blood type O, which is the most in-demand blood type. Type O+ can be given to any patient with a positive blood type, and type O- can be given to patients of any blood type, making those donors with type O blood a much-needed group. It is important for the community blood supply to mirror the population being served. With the growing Hispanic population, there is greater opportunity for this group to give life to their community through blood donations.

Carter BloodCare is proud to celebrate Hispanic Heritage Month. Being Hispanic is more than just speaking a certain language, and at Carter BloodCare it means being an essential part of the community blood program.


High Prevalence of Diabetes in Youth

The global epidemic of diabetes mellitus affects all age groups, with approximately 215,000 children and adolescents in the United States diagnosed with diabetes, based on data from the U.S. Centers for Disease Control and Prevention (CDC).

More than 1 in 10 American adolescents have pre-diabetes or diabetes, and elevated glycosylated hemoglobin (HbA1C). This rise in health risks in youth is associated with increased risk of death before the age of 55 years.

In an effort to help people stay on top of their well-being and avoid health issues, Carter BloodCare provides basic health screenings that include total cholesterol and blood pressure information to donors. This is in addition to the mandated screenings for hemoglobin/hematocrit and transfusion-transmissible infectious diseases.

Our blood center has conducted pilot programs that added an A1C test which shows the average blood sugar over the past 2-3 months. Carter BloodCare collaborated with UT Southwestern Medical Center to aid in analyzing the A1C data. A recent article in the journal Diabetes & Vascular Disease Research describes the findings from 31,546 adolescent blood donors who were also provided an A1C test. Diabetes & Vascular Disease Research. 2015;12:272

As shown in the article, 11% of those tested demonstrated the prevalence of pre-diabetes and the prevalence of actual diabetes was 0.53%. The prevalence of an A1C ≥ 5.7% (including pre-diabetes and diabetes) was higher in boys compared with girls (15.7% vs.7.9%), and was especially high in race/ethnic minorities (32.7%, 19.7%, 13.1%, respectively in African Americans, Asians, Hispanics) compared with 8.0% in Whites.

Carter BloodCare provides test results (total cholesterol, blood pressure, hemoglobin and, when funding is available, the A1C  test) to blood donors through Carter BloodCare’s website using a secure login. The blood center is collaborating with the UNT Health Science Center to develop effective communication strategies aimed at educating adolescent blood donors about their health and increasing the number who login to view their results, which is only 16% during 2014.

At Carter BloodCare, our goal is to give life to the community, and to us that includes educating people on health risks and providing information. We are committed to helping people live longer, healthier lives, and work to do our part to provide life-saving materials and information to those in need.

Giving Blood,


As the Blood Bank Supervisor at Paris Regional Medical Center, Elsie has been hosting drives for nearly 7 years. On July 28, Elsie hosted a blood drive at PRMC that lasted from 7:00am-4:00pm. By noon, they had already seen as many people as most drives see during the whole day. After the AC went out, the drive needed to be shut down early, with more than 20 donors asking for another drive later that week. Two days later, we brought back another bus and collected 24 more units. By the time both drives were over, Elsie and her team at PRMC had collected 53 units of blood!

What’s Elsie’s secret? Elsie utilizes the hospital Facebook, website and newsletters to spread the word. “We had two of our PRMC family members transfused with several blood components, one with 101 units that week,” says Elsie, “The drive brought out the best in everyone on our team!”

Want your blood drive featured in our next newsletter? Email your recruiter and you can show other drive coordinators what you do to make each drive a success!


Things to Consider: Back to School Health

The new school year is upon us. You know that getting your kids ready for the year is about more than just finding the coolest backpack, buying school supplies and shopping for the newest clothes. It means making sure they are healthy enough to face all of the challenges associated with heading back to school. Below are some different ideas on how your child can start off the school year right.

Hygiene Is Important

A new school year means dozens of new friends and tons of fun for your child. This also means that they will be exposed to more germs than normal. Protect your child and family by preventing the spread of germs with a few simple steps. Hand washing is the most effective way to avoid these germs, as over 80 percent of infectious diseases are spread through touch. Make sure they understand the importance of hand washing before and after eating, after being outside, using the restroom, or playing with other children.

Don’t Skip the Shots

Some believe that one of the simplest ways to protect your children and keep them healthy is to stay updated on the latest vaccinations. Certain schools will not allow students to attend class without the verification of these immunizations. Making sure your child is protected from preventable diseases can save your family time and money.

Go to the Doctor

Schedule an annual checkup to ensure that your child is healthy and ready for the new school year. Children experience many more changes than their parents throughout the year. An annual checkup will provide necessary updates on your child’s growth and development. This provides a chance for your doctor to go over proper nutrition and healthy lifestyle choices, as well as address any questions or concerns.

The Most Important Meal

Breakfast. You know it’s important, but you’re busy and it’s hard enough to get the kids up and ready for school on time. You may feel tempted to skip it or grab something along the way, but don’t! Students who eat a balanced, healthy breakfast are more alert throughout the day than their classmates who opt for an unhealthy breakfast or no breakfast at all. A healthy diet combined with adequate rest will help fight off illnesses year-round.


Did you know that a 12-ounce soft drink contains approximately 10 teaspoons of sugar and over 150 calories? According to the American Academy of Pediatrics, drinking just one can of soda a day can increase your child’s risk of obesity by 60 percent. Instead, provide healthier options like milk or water. Learn about your child’s school wellness policies to see what healthy options they provide.

We’re excited to kick off the new school year and can’t wait to see all the new friends and adventures it will bring. By working together, you and your child can get ready for a happy and healthy start to school. To help everyone have a healthy start to the school year, email to schedule a drive at your school!

Giving Blood,

Hospital Highlight: Forest Park Medical Center Southlake

Voted as the seventh “Most Beautiful Hospital in America” for 2015 by Soliant Health, Forest Park Medical Center in Southlake is a for-profit, doctor-owned, acute care hospital that provides unparalleled care to their patients. The focus at Forest Park in Southlake is to heal through the five senses. For sight, they provide beautiful rooms, artwork, and sculptures throughout the facility. Sound is kept soothing with water features in the lobby for tranquility. To cover taste, they have a chef on-staff who provides delicious meals for patients and families. Touch is invoked with hotel-quality bath towels and robes as well as luxury textures throughout the building. And lastly, the lobby is equipped with a subtle, relaxing scent.

We had the opportunity to sit down with Clark Houser, the Director of Laboratory Services at Forest Park Medical Center in Southlake to learn more about how blood transfusion plays a role in healing for its patients.

How long have you been with Forest Park Medical Center?

I started with the company in March of 2012.   I opened Forest Park Medical Center Frisco in June of 2012 then transferred to Forest Park Medical Center at Southlake which opened in June of 2013. 

What does your role entail?

It’s a working manager role so I oversee all departments and occasionally fill gaps in the schedule. No one at our facility knows this lab better than I do.

How did you get into this field?

I kind of fell into it.  I studied to become a Med Tech because I was always good with math and science but enjoyed healthcare too. I never really second-guessed it.  After a few years working night shifts, I began taking on more supervisor-type duties and that opened more doors for me. I just kept moving along and found what clicked best with me.

Did you ever consider blood banking?

Not really. With blood banking, you work a long time for a very small result, and that isn’t exactly my thing. I like being involved in everything and learning how it all goes together.

So what is your relationship with Carter BloodCare?

I do almost all of the interfacing with them. Everything from contracts, invoices and ordering. We don’t have a large Blood Bank on-site so we utilize their reference lab regularly. I was invited to speak at their office here in Bedford last August. It’s a good relationship.

At Forest Park, where do you see the greatest need for transfusion?

In this area and with our patient mix, surgeries focused on Women’s Services tend to utilize the greatest number of units. 

Why do you think you see such a large number of women in need of transfusion?

It could really be anything from a complicated pregnancy to later in life issues and beyond. We don’t really have many so-called ‘bloody cases’ because we don’t handle trauma. Almost all of our surgery procedures are planned ahead of time.

Which blood products do you see the greatest need for here?

We do very basic blood banking and most of our cases are same-day outpatient surgeries so we know when a patient is coming in and can order blood for them accordingly.  We might have the occasional platelet or plasma transfusion if a pre-op diagnosis calls for it, but we typically just keep packed cells on site.

Since you can kind of “plan” for what blood you need each day, how often are you putting in orders to Carter BloodCare for more products?

On average, maybe once every one or two weeks. It’s usually small orders since we focus on only getting what we need on the shelves.

What do you think is the biggest obstacle towards getting more people to give?

I’ve hosted a few blood drives and usually I hear two things: For one, a lot of people don’t like to get stuck. Secondly, people think it takes too long.

It’s only one hour. People think that’s too long?

It’s all about convenience. If we don’t have a reason to give, we don’t put it as a priority. It’s the metroplex mentality. We are all so ‘in our heads’ and moving fast. We don’t sit still or have time to, so it is tough to find time to make the commitment. We all have pressing issues that get in the way, it can just be inconvenient for us.

What would you say to people to try to convince them to give more?

For us, accidents can happen at any time during surgery. If there is a complication, it can turn into an emergency very quickly. When things happen you need blood right away. Our whole team stops what we are doing to find the right match in time, because people can bleed out so quickly. There’s such a huge benefit to having that resource readily available. Our patients never know when they might need a transfusion during surgery.

What impact do you think blood donation has on the community?

Giving blood is just a simple way to participate. I think that when people refuse to donate, they aren’t fully participating in society. Like I said, at Forest Park, we host multiple blood drives, sponsor community events, we’ve even hosted car shows and pet adoptions. There’s such a huge benefit to participating and being a part of the community. People come to our facility because they want to; so, to us, being a part of the community is important.

When you give blood, you don’t know who you’ll give to and you don’t know if you’ll need it. So just give.

Do you have any blood transfusion stories that have really stuck with you?

I used to work at another hospital on the night shift. One night this guy came in with a ruptured abdominal aortic aneurism, so basically the wall of his abdominal aorta weakened, ballooned up, and burst.

I spent that whole night supporting the ER and OR with blood products for him. It was a massive transfusion, which basically means he lost all his blood and we were fighting to save his life. During my eight-hour shift he took more than 20 units, plus whatever the next shift had to supply.

About a month later I saw a thank you note this patient’s family member had written to all the doctors and nurses and EMTs who helped save his life. And I wasn’t mentioned, despite being the only person working in the lab that night.

And to me that’s the thing about lab work. Those are the “unsung heroes.” If we do our jobs well, no one knows who we are. We don’t get the appreciation or praise, but that’s not what we get into this line of work to do. In lab work, we get the chance to save people’s lives every day and that’s what makes it worth it.

Any last thoughts?

In health care, you’re part of a team. You never know who or what will walk through the door. You don’t get into this because you like your own time. You do this because you want to make a real difference. And a lot of times blood makes that possible.

It is such a critical product. We never know who will need blood or how much. It is so important to help us save lives.

The Stars at Night Are Big and Bright with FOX Sports Southwest

Giving life to others through a blood donation is its own reward. But at Carter BloodCare, we think our donors deserve more than just good karma. That’s why this month; we teamed up with our friends at FOX Sports Southwest to give a little more love to the donors that help us shine bright.

FOX Sports Southwest is the leading regional sports network in the DFW area and home to the Dallas Mavericks, Dallas Stars, Texas Rangers and many more. This August, FOX Sports Southwest is joining our mission to spread the importance of blood donation to their audience throughout North, Central and East Texas.

FOX Sports Southwest is giving donors a chance to win tickets to see their favorite professional sports team in action as a way for them to say ‘thank you’ for giving life to the community. To enter, donors can login to their Great Partners Rewards account and redeem 50 points to be entered for the chance to win this month’s epic experience!

In addition to some live sports action, this month we’re giving our donors the chance to see stars… literally! Well not literally, but we are giving them a star squeezie. Each time anyone gives blood during the month of August, they will receive a free* star-shaped squeezie in an assortment of colors to choose from. It’s a small way for us to say thank you for being The shining stars for your community!

This summer, join us in saving lives and become a member of a team that always wins. We encourage your donation year-round, but our need is even greater during the summer months. Head to your local Carter BloodCare donor center or visit to find a mobile blood drive near you.

*While supplies last.